Banks operate in one of the most regulated industry, and yet, it is easy for a growing bank, operating in a highly competitive banking industry, to overlook the importance of managing Operational Excellence, as they focus more on winning market share and in chasing the market momentum.
This blog is started on 21 October 2012 today, with the intention to share some aspects, thoughts, and hopefully discussions, regarding Operational Management (as well as its surrounding aspects) , with focus in Banking industry.
