Process Repository

Process Repository is a pool of information, regarding all your processes. Suppose you are a Bank Branch Manager, you can't afford to be ignorant about your Branch's main processes.

First, you have to classify which processes belong to Core Processes, as opposed to Supporting Processes. They are of different importance to your business managers. Nevertheless, as a Branch Manager, you will need to ensure that both are robust.

If you are yet to have your process repository in place, this is what I suggest you to do :

1. Identify the products and services handled by your staff (those offered to your customers). The processes pertaining to these, are called Core Processes.
2. Identify the supporting activities, without which, your Branch will be paralized. Know these as Supporting Activities.

Sample of Core Processes, are : Personal Saving Account Opening, Receiving Tax Payment on behalf of the Tax Office, Foreign Exchange Bank Notes transaction, Disbursing Mortgage Loan, Funds Transfers, etc.

Sample of Supporting Processes, are : General Affair activities, Office Logistics procurement, daily Compliance Checking activities, Office Security.

Have all these activities recorded in your Process Repository.